Have questions?
Find quick answers in our FAQ and get the details you need to plan your visit. Ready to experience it for yourself? Book your tour for an unforgettable experience!
Safety
Yes a waiver must be signed by all adult participants prior to going out on the Via Ferrata. A waiver must also be signed by a legal guardian for all participants under the age of 18. A copy of the waiver can be viewed here.
No, unauthorized use of the Via Ferrata is trespassing. It poses dangers to other users. To use the Via Ferrata, you must go with a Norquay guide.
Via Ferrata tours will be conducted in most weather. Routes may be shortened, delayed or cancelled due to Icy, snowy, or very wet conditions, and lightning. The Via Ferrata starts at 2000m elevation and ascends to 2450m. On average it’s at least 4 degrees cooler than it is in Banff and there’s almost always a fresh breeze on the summit ridge.
There is an age and weight restriction. For the Explorer and Ridgewalker, participants need to be 12 years old. For Skyline and Summiteer participants need to be 14 years old. For all routes the minimum weight is 40kg (88lbs) and maximum weight is 120 kg (265 lbs).
This is the Via Ferrata safety leash’s operational weight range as specified by the manufacturer.
Norquay and Parks Canada rescue specialists will respond using on‐site rescue caches.
Yes, you can fall. Your fall will be arrested by your leashes, which are attached to the steel cable. The whole point of the Via Ferrata is to reduce the probability of falling, and minimize the consequences should a fall occur.
Yes, provided the guide is happy with the harness fitting securely and not causing a safety issue.
Please don’t downclimb the Via Ferrata! Parties are ascending. Please follow the Via Ferrata descent trail and visit The Cliffhouse Bistro. You will need a ticket to ride the lift down.
Yes, it is possible to scramble and mountaineer on the east slopes of Mt. Norquay. Some scrambling and mountaineering routes on the east slopes of Mt. Norquay are affected by Mt. Norquay Resort operations, including Norquay Via Ferrata customers and the restricted‐access wildlife zones. Please help to manage rock fall danger to you and others by considering the route least exposed to Via Ferrata traffic. Only Norquay customers on a guided tour may use the Via Ferrata.
General
Via Ferrata is a trail or route‐making method used in the mountains to make passage easier and more secure. It’s done by installing steel steps, handles, ladder rungs, and a steel cable in places where the trail steepens. Travellers are secured to the rock by wearing a harness that is always attached to the steel cable. The Norquay Via Ferrata is designed to accommodate beginners seeking a taste of the alpine, and to accommodate folks who already have a little alpine experience.
The Norquay Via Ferrata is located on the cliffs above Mt Norquay Ski Resort at the top of North American Chair. In total there’s 450m of Via Ferrata and 1350m of trail.
Norquay’s Via Ferrata is a guided experience. Reservations are required.
Via Ferrata operates from mid‐June through early October with route departures daily in both morning and afternoon.
Yes, the minimum group size is 2 people.
Try the 2 hour Explorer route to get your feet wet. Itineraries can be shortened in unusual circumstances. It’s also possible to reserve private departures.
Absolutely! You can book a private departure by purchasing all the spaces. Looking for a group event experience? Check out our Group Activities to learn more.
We require 48 hours notice prior to departure to cancel or change a tour without penalty. ie you have anytime up until 48 hours prior to your tour to cancel or change and receive a full refund, no questions asked. Any cancellations or changes within 48 hours, late-comers or no-shows for any tour, will not be rescheduled or refunded. Group bookings of 9 or more guests, as well as custom and private booking have a 7 day cancellation period. We reserve the right to cancel, change or shorten tours due to unforeseen circumstances. In the event of a cancellation on our part you will be rescheduled or refunded at your discretion.
Equipment
If your equipment meets current CE and UIAA standards we’ll take a look at it. The guides need to be satisfied with the condition of your equipment. Please note: there is no discount for using your own equipment
Provided they can collapse and be carried in your pack when you are on the Via Ferrata.
