Project Benefits for the Town and Park
Norquay’s Cliff House Gondola will provide a competitive alternative to Pursuits’ Sulphur Mountain Gondola monopoly, increasing visitor choice and decreasing traffic congestion in town.
Respect for Residents
Design systems that reduce visitor impact on residents.
Design systems that reduce visitor impact on residents. By utilizing the Train Station Intercept Parking lot, (built by Norquay in 2019) and enhanced shuttle services, reducing traffic congestion.
Enhancing Visitor Experience & Reducing Resident Stress
- Competitive Alternative to the Pursuit owned, Sulphur Mountain Gondola Monopoly:
- Since Parks Canada approved the expansion of the Sulphur Mountain Visitor Centre by 31% and its completion in 2016, visitation increased by approximately 50% (1/2 million in the early 2010s to nearly ¾ million visitors in 2019). The result has been splitting the sightseeing market on Lands Adjacent to the Town of Banff with Norquay approximately 96% – 4%. Pursuit used its monopoly position to increase its prices to ride its gondola from 2012-2021 at 6X rate of inflation, significantly reducing visitor accessibility
- Parks Canada’s approval of Pursuit’s Sulphur Mountain Gondola Visitor Centre expansion did not require any traffic mitigations and the ¼ million increase in riders has led to congestion at the Bow River Bridge.
- At the Town of Banff’s Fall Traffic Meeting on September 21, 2022, Pursuit, owner of the Sulpher Mountain Gondola, objected to the signage strategically placed throughout the town encouraging mass transit to the gondola and no parking on the Sulphur Mountain Access Road, making it clear that it believes it is entitled to maximize visitation regardless of the impact on congestion and town residents.
New Gondola Benefits
A competitive sightseeing gondola alternative will reduce traffic congestion in the town of Banff as fewer visitors travel across the town’s vehicular chokepoint, the Bow River Bridge.
A competitive sightseeing gondola alternative will make high-alpine experiences accessible to more visitors.
A competitive sightseeing gondola alternative supports Canada’s Competition Bureau’s goal of fostering competition with monopolies.
Norquay Benefits
The Norquay Project supports the long-term sustainability of the ski area while enhancing visitor experiences and reducing environmental and community impacts. Through restoring historic infrastructure, reducing Norquay’s built footprint, and modernizing key facilities, the project ensures Norquay continues to serve as Banff’s community ski hill for generations to come.
Ecological Gain
Norquay will be the only ski area in Banff National Park with just two visitor centres, limiting the visitor environmental footprint.
Norquay has applied "3R's" to govern this project:
Restore Wildlife Habitat
By reducing Norquay’s visitor centres from three to two, the Project will reduce Norquay’s built footprint and restore sensitive subalpine habitats in the North American Lodge area.
Reduce Guest–wildlife Impact
By relocating the area for sightseeing and Via Ferrata guests from Norquay’s mid-mountain area to Norquay’s Base Lodge, the project will reduce the potential for negative guest–wildlife interaction.
Reconfigure the Lift and Facilities
By reconfiguring lift and facility alignment, Norquay will shrink its overall footprint, and impact less of its leasehold while improving guests’ ability and accessibility to connect and discover the natural environment.
Visitor Experience
Develop a high alpine learning and heritage centre:
- Restoring ski judge towers (circa 1930s)
- Education: montane environment, skiing and climbing history, and public safety initiatives
Celebrate Indigenous connections to Banff:
In consultation with Indigenous peoples, use Indigenous names for major Norquay components and incorporate educational opportunities in Cliff House expansion
Wellness & Accessibility
Provide accessible and inclusive mountain activities and alpine fitness opportunities:
Disabilities: World’s first wheelchair accessible via ferrata
Inclusive: Expanded tube park, particularly popular with new Canadians
Self-guided hike on Norquay’s “Alpine Steps” to various elevations.
Extraordinary Adventure
Create high alpine “view from the edge” experiences: Gondola to multi-viewpoint Cliff House Complex
Self-guided hike on Norquay’s “Alpine Steps”: Opportunity to reach the summit for 360-degree view
Economically Sustainable
Without this project, Norquay is not economically sustainable because it does not generate enough funds to replace its existing lifts at the end of their life.
The Project will provide the ability for Norquay to fund the replacement of its infrastructure with modern existing facilities and lifts, something Norquay has been unable to do since emerging from bankruptcy in 1995. Without the Project, Norquay cannot generate sufficient funds to make the investments required to provide a competitive ski and sightseeing experience while serving as Banff’s community ski hill.
The Project further helps to ensure resort balance by leveling out summer and winter visitation, facilitating a relatively constant level of staffing and mass transit system service level on a year-round basis.
Safety
This project will align Norquay’s safety standards with the rest of the Canadian ski industry by creating a snowmobile-accessible route in case of evacuation.
- North American Chair Lift summit and almost all the upper 1/3 of its Serviced Terrain is not accessible by snow mobile. The North American Chair Lift’s Serviced Terrain is the only serviced terrain in Canada whereby the lift summit is not accessible by snowmobile, a critical link required for modern lift maintenance and safety protocols.
- Following recent Parks Canada’s ski lift construction protocols, the Project will require a temporary construction access that will be decommissioned post construction, revegetated and converted to a trail which will be accessible by snowmobile.
- This temporary construction access will follow the North American Ski-Way, originally built in 1948 with the installation of the North American Chair Lift.