Your go-to for getting to and from Norquay.

Here at Norquay, we love our beautiful home in the heart of Banff National Park, and we aim to protect the habitat and wildlife that makes your visit so special.

This is why we provide a free, return, shuttle bus service from Banff for Norquay guests, and hikers looking to explore the trailheads around the ski resort.

Our free shuttle service operates hourly during the day in the summer. In the snowy season the shuttle runs hourly during the morning with afternoon returns and services night skiing on Friday and Saturdays when operating.

And the best part? Your ride to Norquay isn’t just free – it’s scenic, too! After collecting you from a variety of convenient stops around Banff, our shuttle bus drives you up the beautiful switchback roads directly to our doorstep. Dropping off outside the North American Lodge in summer months and the Cascade Lodge in the winter.

No need to book a seat – just hop on at one of the designated pick-up locations, and you’re on your way to Norquay! **

Covid-19 Bus Safety

Norquay buses will be running a regularly scheduled service this winter. We will be operating following the guidelines set out for public transit.

  • Face coverings are mandatory on all Norquay shuttle buses
  • There will be health screening checks before entering the bus
  • Loading and unloading of equipment will be the responsibility of guests, however, as always, your friendly Norquay bus driver will be there to assist as needed
  • Extra sanitization of buses will be taking place between every trip with the focus on high touch surfaces
  • Deep cleaning of buses will take place daily

For more information on our Covid-19 policies please click here

To best keep you safe this summer unfortunately at this time we will not be operating our shuttle service to and from Banff. 

Free Ski Bus from Banff Schedule

Valid from Opening Day to November 30th 2019*
Banff Pickup Locations
Juniper to Banff 8:40 9:40 10:40
Banff Park Lodge 8:55 9:55 10:55
Banff Springs Hotel 9:00 10:00 11:00
Mt Royal Public Car Park 9:05 10:05 11:05
Inns of Banff (opposite) 9:10 10:10 11:10
Banff Caribou Lodoge 9:13 10:13 11:13
Fox Hotel 9:15 10:15 11:15
High Country Inn 9:17 10:17 11:17
Ptarmigan Inn 9:20 10:20 11:20
ARRIVES AT NORQUAY 9:30 10:30 11:30
Return To Banff Times
Departs Cascade Lodge 13:30 14:30 15:30 16:30

Free Ski Bus from Banff Schedule

Valid from October 24th 2020*
Route 1 Pickup Locations
Banff Caribou Lodge 8:52 10:17 11:17
Fox Hotel 8:54 10:19 11:19
High Country Inn 8:56 10:21 11:21
Ptarmigan Inn 8:58 10:23 11:23
ARRIVES AT NORQUAY 9:10 10:30 11:30
Route 2 Pickup Locations
Juniper to Banff 8:35 10:00 11:00
Banff Springs Hotel 8:50 10:15 11:15
Mt Royal Public Car Park 8:55 10:20 11:20
Banff Park Lodge 8:58 10:23 11:23
ARRIVES AT NORQUAY 9:10 10:30 11:30
Return To Banff Times
Departs Cascade Lodge 13:30 14:30 15:30 16:30
* Schedule dates and times may change without notice dependent on weather conditions, unforeseen events or road closures.
** Free shuttle services is ran on a first come first serve basis. While we endeavor to accommodate all of our guests, weather and the limited number of seats may cause delays. If the shuttle arrives a few minuets late or there are not enough seats, please be patient. Our drivers will let you know when to expect another bus to arrive.

Night Ski Bus Schedule

Valid:  Fridays and Saturdays only*

Riding the Ski Bus – Covid 19 Safety

No Mask No Ride Policy

We all value our safety and health. In order to best protect you and other riders, we are implementing a No Mask No Ride Policy on or free shuttle service. With this as well as sanitization of our buses between scheduled runs, we hope to minimize your exposure to Covid 19. As such all passengers will be required to wear a mask at all times while boarding or riding Norquay buses. If you do not have a mask to wear please inform your driver before boarding the bus and one may be provided for you. No Mask No Ride.

Along with this we ask that if you have you travelled outside Canada within the last 14 days, been in close contact with a confirmed or probable case of COVID-19, have a fever, cough, runny nose, sore throat or shortness of breath please do not visit Mt Norquay or ride our buses.

Route 1 Pick-up Locations
Inns of Banff 17:00 18:00 19:00
Caribou Lodge 17:02 18:02 19:02
Fox Hotel 17:04 18:04 19:04
High Country Inn 17:07 18:07 19:07
Ptarmigan Inn 17:10 18:10 19:10
ARRIVES AT NORQUAY 17:20 18:20 19:20
Route 2 Pick-up Locations
Banff Springs Hotel 17:00 18:00 19:00
Mt Royal Parking lot 17:05 18:05 19:05
Banff Park Lodge 17:10 18:10 19:10
ARRIVES AT NORQUAY 17:20 18:20 19:20
Return to Banff Times
Departs Cascade Lodge 20:30 21:30 22:30

Free Shuttle Bus Schedule Summer

Valid from June 14th 2019 to September 8th 2019*

Location Times
Juniper Hotel (to Banff) 08:42 09:42 10:42 11:42 12:42 13:42 14:42 15:42 16:42 17:42 18:27 19:27
Train Station Info Centre 07:55 08:50 09:50 10:50 11:50 12:50 13:50 14:50 15:50 16:50 17:50 18:35* 19:35*
Banff Avenue – South Bound – At Elk St 07:57 08:52 09:52 10:52 11:52 12:52 13:52 14:52 15:52 16:52 17:52
Banff Park Lodge (Opposite) 08:00 08:55 09:55 10:55 11:55 12:55 13:55 14:55 15:55 16:55 17:55
ARRIVES AT NORQUAY 08:10 09:10 10:10 11:10 12:10 13:10 14:10 15:10 16:10 17:10 18:10
RETURN TO BANFF 09:35 10:35 11:35 12:35 13:35 14:35 15:35 16:35 17:35 18:20 19:20 20:20

* Stops at Juniper only. 

Free Shuttle Bus Schedule Fall

Valid from September 9th 2019*

Location Times
Juniper Hotel (to Banff) 08:42 09:42 10:42 11:42 12:42 13:42 14:42 15:42 16:42 17:42 18:27 19:27
Train Station Info Centre 08:15 08:50 09:50 10:50 11:50 12:50 13:50 14:50 15:50 16:50 17:50* 18:35* 19:35*
Banff Avenue – South Bound – At Elk St 08:17 08:52 09:52 10:52 11:52 12:52 13:52 14:52 15:52 16:52
Banff Park Lodge (Opposite) 08:20 08:55 09:55 10:55 11:55 12:55 13:55 14:55 15:55 16:55
ARRIVES AT NORQUAY 08:30 09:10 10:10 11:10 12:10 13:10 14:10 15:10 16:10 17:10
RETURN TO BANFF 09:35 10:35 11:35 12:35 13:35 14:35 15:35 16:35 17:35 18:20 19:20

* Stops at Juniper only. 

* Schedule dates and times may change without notice dependent on weather conditions, events or road closures.
** Free shuttle services in ran on a first come first serve basis. While we endeavor to accommodate all of our guests, weather and the limited number of seats may cause delays. If the shuttle arrives a few minuets late or there are not enough seats, please be patient. Our drivers will let you know when to expect another bus to arrive.

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