Covid-19 Update

March 16, 2020

To our Norquay Ski Community;

With the health and safety of our staff, guests and community as our paramount concern, in light of the Covid-19 outbreak, we have now made the decision to close all operations from Monday, March 16th.

We continue to monitor the advice from our national and local health services, we will keep our skiing community updated should this closure change.

The closure includes our guest services office, if you have questions regarding products or services purchased please email us at info@banffnorquay.com, we will be in touch with you over the coming days.

We thank all those of you who were able to join us this season – please keep healthy and safe, and we’ll look forward to welcoming you back to Norquay once the situation improves / we are able.

For more information on COVID-19, please refer to the Alberta Government website. Alberta: https://www.alberta.ca/coronavirus-info-for-albertans.aspx;

Team Norquay

March 15, 2020

We are committed to the health and safety of our guests and employees. At this time, we are fully open for business. The risk in Alberta from COVID-19 is currently assessed as low. For Alberta specific information, please visit https://www.albertahealthservices.ca/topics/Page16944.aspx

We are in regular contact with local and provincial health authorities to ensure we are aware of current recommendations. We are monitoring the situation on a daily basis and taking appropriate precautions.

For the health and safety of our guests and employees, we have increased the frequency of surface cleaning and sanitization and have added additional hand sanitizers in public places.

We are encouraging and reminding guests and staff about effective hygienic procedures such as frequent and thorough handwashing and avoiding touching your face and reducing direct contact with others.

For more information on COVID-19, please refer to the Alberta Government website. Alberta: https://www.alberta.ca/coronavirus-info-for-albertans.aspx;

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